Sunday, 8 April 2018

Support Package & Stack Upgrade

Steps to Upgrade the Support Package:


Step 1: Download Support Packs

Support Packages are available in SAP Support Portal, under service.sap.com/patches.
Support Package & Stack Upgrade: SAP SPS 
Step 2: Loading Support Packages:

To load support packages we have two options:-
  1. From Application Server
  2. From Front End
From Application Server
  1. Download the support packages from service marketplace and save them at OS level in directory /usr/sap/trans.
  2. Uncompress these files using sapcar executable
sapcar –xvf <support package name>


Support Package & Stack Upgrade: SAP SPS 
After uncompressing the support packages at OS level the .PAT and .ATT files are stored in /usr/sap/trans/EPS/in directory.

Next, load the Support Packages into SAP system by choosing  Support Package -->Load Package  --> From Application Server
Support Package & Stack Upgrade: SAP SPS 
From Front End 

Choose Support Package --> Load Packages --> From Front End
Support Package & Stack Upgrade: SAP SPS 


Step 3: Defining Queue 

Queue contains the Support Packages available for the different SAP Components installed in your system. This Queue information is derived from the support pack uploaded in Step 2.

1.On the initial screen in Support Package Manager, choose Display/Define.
2.A list of installed software components (for example, SAP_BASIS, SAP_HR, SAP_BW) is displayed.
Support Package & Stack Upgrade: SAP SPS 
3.Once you select the required component, the current queue appears. This queue contains the Support Packages available for the selected component in your system. If you want to define the queue for another software component, choose Other Component. If the displayed queue meets your requirements, you can confirm it by choosing Confirm Queue
 
Support Package & Stack Upgrade: SAP SPS 
Support Package & Stack Upgrade: SAP SPS 
Step 4: Importing Queue. 

Once you a define a Queue (Step 4) while selecting a particular component (for which we want to upgrade support pack), we need to do 'Import queue' to start importing/applying that particular selected support pack (as per the standard SAP process).

Choose Support Package --> Import Queue
 
Support Package & Stack Upgrade: SAP SPS 
To become familiar with known problems and issues, always read the note mentioned in above screenshot. 

The support package import has been started
 
Support Package & Stack Upgrade: SAP SPS 
Step 5: Confirming Queue: 

Confirm that the queue has been imported successfully into your system. This allows you to import Support Packages in the future. You will not be able to import Support Packages further, if you do not confirm the queue.
 
Support Package & Stack Upgrade: SAP SPS 
Once Queue has been imported, SPAM status becomes YELLOW

Confirm successful import of the Support Packages into your system by choosing Support Package √† Confirm.
 
Support Package & Stack Upgrade: SAP SPS 

Checking Logs


  • IMPORT LOG: It displays logs for Support Package Manager Phases that are used by transport control program tp(transport control program).
    Go to-->Import log-->Queue

    Support Package & Stack Upgrade: SAP SPS
  • ACTION LOG: It contains information about the actions that take place during the individual phases (while importing the current queue).

    It also includes information about the point at which a phase was stopped, as well as detailed error information.

    To display the logs for the current queue Go to-->Action log

    Support Package & Stack Upgrade: SAP SPS

  • While the support packages are being imported, logs are made into the tmp directory (path: usr/sap/trans/tmp)
  • Once the import process is completed logs can be viewed from the log directory (path: usr/sap/trans/log)

1 comment:

  1. Thanks for the informative article. This is one of the best resources I have found in quite some time. Nicely written and great info. I really cannot thank you enough for sharing.

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